Individual/Guardian Satisfaction Survey

1) Did you receive clear and understandable information about Independent Advocacy (IA) during the intake process?

Yes

No

Have been with IA for longer than 1 year

2) Was our process for Concern Resolution reviewed with you?

Yes

No

3) Do you feel your concerns are addressed in a respectful and timely manner?

Yes

No

4) If applicable, do you receive incident reports in a timely manner?

Yes

No

N/A

5) Do you feel the staff at IA have the skills to care for an adult with developmental disabilities?

Yes

No

6) Are you satisifed with the process in place for managing individuals' funds?

Yes

No

7) Do you feel the staff at IA support the individual to make day to day decisions that directly affects them?

Yes

No

8) Do you feel the staff at IA care for the individual with dignity and respect?

Yes

No

9) Are you aware of our policies and procedures for abuse prevention and reporting?

Yes

No

10) Are you aware that you can attend a Rights workshop at IA?

Yes

Yes

11) Do you feel IA demonstrates activities that promote and maintain continuous quality improvement?

Yes

No

12) Would you recommend Independent Advocacy to a person with a disability?

Yes

No